1. Data Controller
The data controller responsible for processing your personal data is:
2. Personal Data We Collect
When you use our contact/consultation form, we may collect:
- Name
- Email address
- Message content (project description and requirements)
We do not intentionally collect sensitive personal data.
3. How We Collect Data
We collect data only when you voluntarily submit it via:
- The website contact/consultation form
- Direct email communication initiated by you
4. Purpose of Processing
Your personal data is processed solely to:
- Respond to inquiries and consultation requests
- Communicate about potential or ongoing professional engagements
- Provide information related to our services
Your data is not used for advertising, profiling, or resale.
5. Legal Basis
The legal basis for processing is our legitimate interest (GDPR Article 6(1)(f)) in responding to professional inquiries and managing business communications.
6. Recipients
Your personal data is accessed only by TrueMotion Encoding and is not shared with third parties except where legally required.
7. Storage and Hosting
Messages are transmitted and stored within professional email systems and business records. If a provider stores data outside the EU, we rely on appropriate safeguards required under GDPR where applicable.
8. Retention
We retain data only as long as necessary to respond to your inquiry, manage a professional relationship if established, and meet any legal obligations. Inactive inquiries are periodically reviewed and deleted.
9. Your Rights
Under GDPR, you have the right to:
- Access your data
- Rectify inaccurate data
- Request deletion
- Object to or restrict processing
- Request portability where applicable
To exercise your rights, email contact@truemotionencoding.com.
You may also lodge a complaint with the French authority: CNIL (cnil.fr).
10. Cookies and Tracking
This website does not use advertising cookies, analytics trackers, or third-party marketing tools.
11. Security
We use reasonable technical and organizational measures to protect personal data. However, no method of transmission is 100% secure.
12. Changes
We may update this policy to reflect legal or operational changes. The latest version will always be available on this website.
13. Contact
For privacy questions, contact: contact@truemotionencoding.com.